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Celebrating the Age of Transparency!

At long last, the age of leadership transparency has emerged. The best part is everyone wins with this approach, being vulnerable pays and customer loyalty is invaluable. Join me in a brief discussion...

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Physicians Need to Celebrate the Age of Transparency

Typically I am relentless optimist, it’s instinctive for me to recognize the gift in any challenge in even the worst of circumstances.  However this morning when I read an article Not Available in...

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Corporate Diagnostic Chart – Can Your Organization Survive Meaningful Changes?

I often get asked why the same great strategic initiative works for some organizations and fails miserably for others. My answer is always the same, your potential for success is directed mapped to the...

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Smart Companies Embrace Thier Competitors

When companies boycott their competition, do you see that as a form of insecurity?  I do.  I’ve always admired the few smart companies that have had the courage to embrace their competitors for what...

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Is Vulnerability a Leadership Strength?

Absolutely, in fact I would go so far as to stay that this trait transforms customers into loyal supporters and mistakes into creative new pathways.  Yet who teaches you how to be confidently...

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Part 5 of 7: Are You Ready to Get Naked?

Today is part 5 of my 7 part series focused on the health of your corporate environment.   Why do some of the best customer experience management strategies and road-maps struggle or worse fail?  The...

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To Shape or be Shaped!

I am profoundly struck by the urgency for us to elevate our mindfulness.  Regardless of what you do or what your interests are, we all need unimaginable clarity.  If we allow technology to understand...

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Making Profits with Purpose Gains Momentum

While many skeptics still battle the notion that not all profits are equal, great companies continue proving that Creating Shared Value reaps significant enduring benefits.   This movement is at front...

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Be Like Water

As much as I dislike all forms of fight the words of Bruce Lee resonate deeply for me on many levels.  His message, to “be like water” is powerful on a personal level but it also applies universally....

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Leadership is a Conversation, at Least it Should be!

Traditional corporate communication needs an overhaul.  It needs to become less about corporate tone and messaging and more about dynamic and engaging communications.  More over it needs to be...

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Cultivating Authentic Leadership

Not only does leadership need to become an authentic conversation, it needs to be completely reconstructed in context of YOU (the leader) and YOU (the employee).  Organizations traditionally cultivate...

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The Magnificence of the Human Spirit

My how time flies when you are doing what you love and loving what you do.  It has been 3 years this month since I mustered up the courage to begin my own practice as a Change Agent… Happy Birthday...

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Vulnerability as a Competitive Advantage

After reading HBR’s Making Business Personal I am more inspired than ever to push the boundaries to encourage businesses to become more human.  Deliberately creating a culture that turns all of our...

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